Established in 1993, we focus exclusively on selling simple insurance solutions to high affinity lists via outbound calling. With 24 years of experience in direct marketing and the selling of insurance solutions, and working in partnership with a portfolio of blue chip clients in the financial services industry, we are trusted for the delivery of quality sales. We have a track record of outstanding sales performance and stringent quality and compliance processes in the insurance and direct marketing sectors. Our reputation as a market leader in the industry has been earned by delivering results for our clients, and is acknowledged through numerous local and international awards.
We understand the sales, distribution and compliance challenges of our clients. Our sales success lies in the fact that we understand that South Africans buy insurance solutions, and not products, to meet their most pressing financial needs and provide peace of mind for themselves and their families.
Annualised premium income of R367m for our clients
Up to 47,000 insurance products sold per month
"Pure performance - you can't get another company out there who hits the targets like they do." - Bank
"They are specialists in the accident and health field and share how it works across the banks, list owners, campaigns etc. ...the knowledge that they gain across businesses they openly share with anyone." - Bank
"It is a partnership. We look for value add and get it - sharing of ideas, sharing of products, feedback on ideas and assessing what has and has not worked." - Bank
"Their sales guys are really, really well trained in selling compared to some other companies that we deal with on other products." - Insurer
"OKS is an expert in the outbound call centre environment. I don't need to manage them whereas in the past I have had to deal with other outsourced service providers where I had to manage performance, leads and quality." - Insurer
"A lot of analytics, reporting and management oversight of the operational areas. Very strong when compared to other outbound call centers we have tried in the past." - Insurer
"With 20 odd years of experience they certainly bring an understanding of utilising leads and customer and knowledge of the products we sell." - Insurer
"They are good at what they do - they return metrics that we have not been able to replicate anywhere else." - Insurer